Engraved Tumbler

Delivery

• Free Shipping: Enjoy free shipping on all orders over £50 within the United Kingdom and the European Union. This is automatically applied at checkout no code required.
• Standard Shipping: Orders under £50 are shipped at a flat rate of £4.99 within the United Kingdom. Orders are processed within 1–3 business days, with delivery typically taking 4–7 business days.
• Tracking Information: Once your order ships, you’ll receive a tracking number via email. Use this to monitor your delivery and estimate arrival times.

Returns

• Return Policy: If you’re not satisfied with your purchase, contact us within 14 days of receiving your item to discuss a return or exchange.
• Personalised Items: As our products are custom-made, personalised items are non-refundable unless there is a defect or quality issue.
• Return Shipping Costs: Customers are responsible for return shipping unless the item arrived damaged or defective, in which case we’ll cover the cost.
• Processing Time: Refunds or exchanges are processed within 7–10 business days of receiving the returned item. Confirmation will be sent via email once completed.

At The Gifts Workshop, we are dedicated to creating meaningful, personalised gifts that bring joy to every occasion. Our promise to you includes:

• Exceptional Quality: Every product is crafted with care, using high-quality materials to ensure it stands the test of time.
• Thoughtful Personalisation: We take pride in turning your ideas into unique, custom-made treasures that are as special as your moments.
• Reliable Service: From order placement to delivery, we ensure a seamless and stress-free experience.
• Customer Satisfaction: Your happiness is our priority. If there’s ever an issue with your order, we’ll do our best to make it right.
• Sustainability Commitment: Wherever possible, we use eco-friendly materials and packaging, contributing to a healthier planet.

We’re here to help you celebrate life’s special moments with gifts that truly touch the heart.

EU representative: HONSON VENTURES LIMITED, gpsr@honsonventures.com, 3, Gnaftis House flat 102, Limassol, Mesa Geitonia, 4003, CY

Product information: Gildan 5000, 2 year warranty in EU and Northern Ireland as per Directive 1999/44/EC

Warnings, Hazard: For adults, Made in Nicaragua

For Clothes:
Care instructions: Machine wash: warm (max 40C or 105F), Non-chlorine: bleach as needed, Tumble dry: medium, Do not iron, Do not dryclean

For Pet bowl:
Care instructions: Suitable for dishwasher use or wash by hand with warm water and dish soap

For Photo Baubles:
Care instructions: Wipe the dust off gently with a clean, dry microfiber cloth

For Photo Frames:
Care instructions: If the canvas does gather any dust, you may wipe it off gently with a clean, damp cloth

For Mugs:
Care instructions: Clean in dishwasher or wash by hand with warm water and dish soap

For Bottles:
Care instructions: Hand wash only

For Necklace:
Care instructions: Wipe the dust or any dirt off gently with a clean, dry cloth

For Wall Clock:
Care instructions: Wipe the dust off gently with a clean, dry microfiber cloth

For Cushions:
Care instructions: Machine wash: cold (max 30C or 90F), gentle cycle, mild detergent , Non-chlorine: bleach as needed, Tumble dry: low heat

For Pet Tag:
Care instructions: Wipe the dust or any dirt off gently with a clean, dry cloth